YOU ARE
HIRED!!
:)
Conducted qualitative research across 5 CITIES
Candidate Recruitment Experience
Design Challenge
Our project objective is to design and transform the Candidate's Experience Journey
Project Duration &
Team Members
8 Weeks
Anvi Dedhia, Diksha Jaiswal, Kalyani
Rajguru
Tools
Design Solution
Transform the candidate's experience journey by studying and understanding the current recruitment process through in-depth qualitative and quantitative research & provide recommendations and suggestions in the existing system that will enable a smooth transition into the company as well as enhance the brand image.
Mural, Sketch, Figma,
Role
Research, Interviews, UX Analysis, Personas, User Journeys, Design Thinking Workshop Facilitator
Approach
Research
We evaluated the existing candidate journey to design a way forward for a better experience, by talking to actual candidates through focus group discussions, interviewing other relevant stakeholders, drawing insights and brainstorming on an enhanced journey during a design thinking workshop. We evaluated the entire journey, from the time a requirement is generated by a hiring manager to the onboarding. We focused only on lateral hiring during this project.
30
Stakeholder Interviews
Across
5
Cities
20
Focused Group Discussions
Across
5
Cities
5
Design Thinking
Workshops
Across
5
Cities
User Personas
Understanding our users right from the initial stage of the recruitment till the onboarding
User Journeys
Navigating through experiences right from the time the application is made till the first three months.
Design Thinking Workshop
Introduction, approach, discussion of key findings, brainstorming and prioritizating of ideas
Kickoff
-
Stakeholder Introduction
-
Workshop Objectives
-
Research Findings
-
Issue Prioritization
Ideate & Explore
-
Presentation on Root Causes
-
Brainstorm on Solutions
-
Prioritization of Ideas
-
Implementation Plan
Present Ideas
-
Presentation of Ideas
-
Leadership thoughts
-
Prioritization of Ideas for Implementation
Prioritization of Key Issues
Severe
Severe
Moderate
Moderate
Moderate
Lack of real-time status tracker for all stakeholders
Project allocation
issues after joining
Manual, error prone EAF
Long gap between onboarding and NJO
Non availability of EIs to conduct interviews
UX Analysis
Studying the root cause
Missing clarity on
recruitment status
Long process of
recruitment
Delay in completing document validation
Less clarity on the next steps after the onboarding
Project allocation
issues after joining
