Selected as a Winning Entry from over 2000 Participants across 52 Counties
D’source
Corona Design Challenge
Design Challenge
Managing people in public spaces in the context of the Covid 19 Pandemic
Project Duration &
Team Members
2 Weeks
Anvi Dedhia, Suruchi Tayshete, Yashasri Sadagopan
Tools
Mural, Adobe Suite, Sketch, Figma
Design Solution
A Service Design System capable of functioning as a standalone and as a supplement to existing systems/apps modified for Covid-19 to manage the crowd in public spaces that can function smoothly even post the lockdown, till normalcy is restored.
Recognition
Winning Entry at the D'source Design Challenge
Research
In the light of the global pandemic, it was first necessary to understand the spread of covid 19, the suggested precautionery measures taken and the ones already implemented that gave an insight about the products used to maintain sanitization. This was done through extensive research of the government guidelines, news, digital articles and the Indian Government's official app for contact tracing and self-assessment of Covid-19, Aarogya Setu. To understand public opinion, our survey and interviews tapped into the concerns, technology adeptness of people from different age groups, professions and economic backgrounds.
169
Responses
User Scenario- Pre-Pandemic
It was important to tap into the daily routines of people and understand possible scenarios of contracting the virus in order to craft a detailed experience with each touchpoint for a revised lifestyle of the people post-pandemic.
START
Morning Routine
Journey to the bus stop
In the bus
At work
Leaves from work
Journey while returning home
END
The Problem
The outbreak of coronavirus disease has been very stressful. The feeling of fear, anger, sadness and worry gave rise to the “Fear of Covid 19” also termed as CORONA-PHOBIA. D'source Corona Design Challenge seeks creative, innovative, out-of-the-box solutions Interaction Design/Service Design solutions from across the world to manage people in public spaces that will ensure their safety and reduce fear.
Design
Thinking
Workshop
A virtual design thinking workshop was conducted with people to brainstorm possible measures that can be taken to keep everyone safe. Then, a voting of popular ideas was done and the top voted ideas were categorized into 'Burning' and 'Simmering' This was done to further incorporate the common man's perspective in our design solution.
Ideation & Synthesis
Ideas were brainstormed considering different scenarios in public spaces that people would encounter in their day-to-day routine. Based on the insights a detailed journey of the user was crafted with every touchpoint of interaction, which tells us about the precautions they need to take and suggestions that should be implemented by the authorities.
Brainstorming
User Scenario - During the Pandemic
START
END
Service Design Blueprint
The proposed system comprehensively describes how the front and back of stage interactions as well as associated support processes function together seamlessly in every step of customer actions.
Product Sketches
Toe Pull Door Opener
This product makes it easier for the user to perform the activity as simple as opening a door with his/her foot to eliminate cross contamination
Foot Pedal Hand Sanitizer
Step 1: Adjust the height of the container according to the size of the bottle
Step 2: Press the pedal with a foot and place your hands underneath the sanitizing bottle.
The purpose of this product is to control the spread of coronavirus from an infected person to others while using the same sanitize bottle.
Step 3: On pressing the pedal with the foot the bottle will dispense liquid. Keep rubbing your hands until it is dry.
UV Disinfection Tunnel
Step 1: Place all the objects on the tray
Step 2: Place the tray on the conveyer belt that passes through the ulta violet disinfection tunnel.
Step 3: The sanitizing spray installed on either side of the machine sanitizes the objects.
Sanitization Booth
Security booths are redesigned as sanitization security booths for people to pass through it which can be set up at every public space to ensure the safety of people in close proximity.
Step 1: Everyone passes through the booth to ensure they are disinfected before they enter any public space. The curtains are replaced by PPE material.
Step 3: The person stands on the rectangle to allow the detectors to detect them and dispense the sanitizer.
Step 2: The booth are designed with four sprays on each side which sprinkles sanitizer. This mechanism allows the person to be disinfected within 5 seconds
Low Fidelity Wireframes
Design
The Cov-Safe App
An app which can be integrated with existing apps used in malls and on the road (Google Maps) so that it can be deployed more easily and does not require users to look out for new Covid specific apps.
Density Mapping
In the Mall:
View live density map and order takeaway food.
AR View of the person that walks through the mall, intimating of the crowded areas.
KEEP YOUR EYES WIDE OPEN
Display of Containment Zones
Integrated information about containment zones, crowded areas within the map. This feature can also be integrated with google maps. The contaminated zones are covered in red, the number represents the no of active cases
16
App
Prototype
Dashboard Design
(Workplace/Industry Scenario)
Bluetooth Beacon Technology* are small, wearable devices that can be used in workplaces to identify crowded areas, perform contact-tracing of individual employees, map safe zones and thus ensure workplace protection from Covid-19.
*Reference: Estimote
Contact tracing for ease of detection and isolation.
Issue log shows alerts of people coming in contact with the infected people.
Workplace bay-wise dashboard view - shows crowded areas, containment zones and trends of infected people.
Dashboard Prototype
